Frequently Asked Questions

Is your work guaranteed?
All work is guaranteed for 2 years unless stated by the mobile car body repairtechnician.

How long does a job take?

The majority of car body repairs take in the region of one to three hours to complete depending on the severity of damage. Our car body repair technician will assess the damage and give you a time scale on site.

When can you fit me in?
If you require a car body repair, Scuff n Chips aims to be with you to fix the vehicle damage within 7 days or sooner depending on the destination.

Do you provide free quotes?
Free quotes are provided for all car body repairs. A free quote can be obtained for your car body repair via telephone, email or through a visit by our mobile car body repair technician.

Can you come to me to carry out the repair?
All car body repairs are carried out at your chosen address as long as it is in our covered areas (hertfordshire, essex and london). The technician requires a power supply to carry out the car body repair so please ensure that this is available

How far do you travel to carry out a car body repairs?
The areas covered include Hertfordshire, Essex, North and East London. We can also cover parts of Bedfordshire, Cambridgeshire and other parts of London depending on the job.

For further details of the areas we cover, please visit the 'Areas Covered' page.

Can I buy paint from you?
Yes, you can buy paint from us for touching in small chips and scratches. However, once we have carried out a car body repair or car body repairs for you , we leave the remainder pot of paint for you to use as you wish

Will the work you carry out look perfect?
The majority of the work we carry out will look perfect, but sometimes the damage can be too severe to make it perfect again. The mobile car body repair technician will discuss this with you during the quote and before any work is carried out on your car body repair.

Do I get a receipt?
A receipt is given for all car body repairs carried out. This is also your guarantee as well as proof of purchase.

Can I send you an image of my damage for a quote?
Yes, please send us an email and any image to We will then send you a quote via your email for your car body repair or car body repairs.

Do you supply references?
Yes, on request references can be given. Alternvatively, please visit our 'Customer Comments' page where customers have submitted their views on our car body repairs.

What sort of paint do you use?
Our current paint system is solvent based, but due to new EU regulations a new water based system will be introduced in 2008 for all car body repairs.

How can I pay you?
We currently accept cash and cheques as form of payment for your car body repair. We are looking into purchasing a new system for accepting credit and debit cards.

Do you do crash repairs?
We are unable to fix severe crash repairs, but we can fix most dents and all scratches and scuffs. Please contact us to discuss your repair.

Do you do trade or private car body repairs?
Scuff n Chips carrys out work for both. Our main area of work is within the trade repairing vehicle in garages and forecourts of major vehicle suppliers. But work within the private sector is growing and we to are growing to accommodate it.

Can you carry out car body repairs in all weathers?
Scuff n Chips provide a service all year round. Scuff n Chips use large outdoor tents to cover the vehicle in extreme conditions, which alows us to repair the vehicle in almost any weather condition.